Studio Policies
Please Read Before Booking
No Refunds: Eden Salt Studio does not provide cash, credit/debit card refunds on individual classes/sessions, class/session packages, massages, workshops, special events, memberships, or Yoga Teacher Training. Studio Credits will be placed on a client account when applicable. ALL Studio Credits expire 6 months after issued. Studio credits can only be used for Yoga, Salt Therapy & Sauna.
Cancellations: Yoga Classes, Salt Sessions & Infrared Sauna sessions must be canceled at least 4 hours in advance to avoid a $10 Late Cancel or No Show Fee.
Drop-in clients who Late Cancel or No Show will forfeit their class/service. Members/Package holders who Late Cancel or No Show will be charged a $10 fee. Members receive a 1-class/session “freebie” per month before they will be charged a $10 fee for Salt Sessions and Yoga classes. No refunds or credits will be given to clients that Late Cancel or No Show.
NEW Sauna Cancellation Policy: Clients with memberships can only cancel 4 infrared sauna sessions per month without being charged a $10 fee. This applies to ANY cancellation, not just Late Cancels.
Reservations: For all yoga classes and group salt sessions, while highly recommended, reservations are not required. We cannot guarantee that we will have adequate space for you if you do not make a reservation. Accommodations or cancellations may be made for classes with 3 or fewer registered students. Sign up for your classes in advance so that your favorite class is guaranteed to meet!
Please Be on Time: Yoga Classes and Salt Sessions begin promptly at the time scheduled. Clients will not be allowed into a class or session more than 5 minutes after the scheduled start time. We cannot guarantee that you will be able to enter the studio after the scheduled start time as we often lock the doors while a yoga class is in session.
Age Restrictions: Yoga – students must be 14 or older to attend regular yoga classes and must be accompanied by a parent/guardian who is taking class and practicing next to the teen. Instructors reserve the right to not allow a teen to take class if they feel the student is a distraction, disturbance, or too difficult to teach. We are happy to discuss exceptions to this policy prior to class. Salt Therapy – Salt therapy is great for people of all ages! We require any child under 14 to be accompanied by an adult in a salt session. If you are bringing a very young child that may disturb other guests, please reserve a Private Session.
Personal Belongings: Eden Salt Studio is not responsible for lost or stolen items. We have lockers and storage units for you to store your shoes and personal items such as cell phones, keys, and clothing. No cell phones are allowed in the yoga studio.
Illness: Admittance into all group sessions and classes must be avoided when in acute stages or contagious phases of any illness including: colds, coughs, flu, COVID19, rashes, fever, athlete’s foot, diarrhea, acute active tuberculosis, cardiac insufficiency, COPD in the third stage, bleeding, spitting of blood, alcohol, or drug intoxication, unstable or uncontrolled hypertension, and acute stages of respiratory diseases.
Inclement Weather: In the event of a late opening or closing due to snow or other inclement weather, we will follow the Little Rock School District for all of our daytime classes. For evenings, class cancellations will be posted 4 hours prior to the scheduled class time. Please check our website or the Momence App for up-to-date schedule changes. We will also attempt to make announcements on social media platforms.
No Scent Policy: Eden Salt Studio is a scent free studio, which means that strong scents such as smoke, cigar, perfume/topical ointments, or unclean body odor will not be tolerated and will result in being asked to leave.
Towel Service: We encourage guests to bring their own towels. For sauna sessions, one hand towel will be provided. If you would like more than 1 towel, you will be charged the rental fee. For hot yoga classes, non-VIP members will be charged a rental fee for a hand towel.